skip to main content
Resource type Show Results with: Show Results with: Index

Knowledge work teams and groupware technology: learning from Seagate's experience

Shani, A.B. (Rami) ; Sena, James A ; Stebbins, Michael W

Journal of Knowledge Management, 2000-06-01, Vol.4 (2), p.111-124 [Peer Reviewed Journal]

Kempston: MCB UP Ltd

Full text available online

Citations Cited by
  • Title:
    Knowledge work teams and groupware technology: learning from Seagate's experience
  • Author/Creator: Shani, A.B. (Rami) ; Sena, James A ; Stebbins, Michael W
  • Publisher: Kempston: MCB UP Ltd
  • Language: English
  • Subjects: Knowledge management ; Teamwork ; Creativity ; Software industry
  • Is Part Of: Journal of Knowledge Management, 2000-06-01, Vol.4 (2), p.111-124
  • Description: The goal of boosting creativity and productivity in knowledge-based teams is shared by managers in technology-oriented companies and industries. In this paper, we assess the nature of team performance and creativity in the context of computer-supported technology. A field study of a Seagate Software project team provided the basis for the examination of four sub- teams' overall functioning and creativity. Factors considered included technology support, team member relationships, decision making, performance and meeting deadlines, attention to quality, and innovation and creativity. Results varied, revealing less reliance on computer-aided support and more on social support. Creativity was recognized and supported, but at times hampered.
  • Identifier: ISSN: 1367-3270
    EISSN: 1758-7484
    DOI: 10.1108/13673270010336602