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3 Results  for Central Connecticut State University

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Exploring the conditions under which salesperson work satisfaction can lead to customer satisfaction

Homburg, Christian ; Stock, Ruth M.

Psychology and Marketing, May 2005, Vol.22(5), pp.393-420 [Peer Reviewed Journal]

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The moderating effect of on‐line experience on the antecedents and consequences of on‐line satisfaction

Rodgers, Waymond ; Negash, Solomon ; Suk, Kwanho

Psychology and Marketing, April 2005, Vol.22(4), pp.313-331 [Peer Reviewed Journal]

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Customer perceived value, satisfaction, and loyalty: The role of switching costs

Yang, Zhilin ; Peterson, Robin T.

Psychology and Marketing, October 2004, Vol.21(10), pp.799-822 [Peer Reviewed Journal]

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3 Results  for Central Connecticut State University

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  1. Peterson, R.T.
  2. Yang, Zhilin
  3. Suk, K
  4. Stock, RM
  5. Peterson, Robin

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