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Results 1 - 20 of 767  for Central Connecticut State University

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1
Material Type:
Multiple Versions

Assessing service quality : satisfying the expectations of library customers

Hernon, Peter. ;Altman, Ellen.

Multiple versions found
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2
Leading libraries : how to create a service culture
Material Type:
Book
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Leading libraries : how to create a service culture

VanDuinkerken, Wyoma. ;Kaspar, Wendi Arant.

Chicago : ALA Editions, an imprint of the American Library Association 2015

Online access

3
Library 2.0 : a guide to participatory library service
Material Type:
Book
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Library 2.0 : a guide to participatory library service

Casey, Michael E., 1967- ;Savastinuk, Laura C., 1979-

Medford, N.J. : Information Today c2007

Available at Central Connecticut State University  Stack Level 6  (Z678 C35 2007 )()

4
The research paper; gathering library material, organizing and preparing the manuscript
Material Type:
Book
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The research paper; gathering library material, organizing and preparing the manuscript

Hook, Lucyle. ;Gaver, Mary Virginia, 1906-1991, author.

Englewood Cliffs, N.J., Prentice-Hall [1969]

Available at Central Connecticut State University  Stack Level 5  (PE1478 H6 1969 )()

5
Five steps of outcome-based planning and evaluation for public libraries
Material Type:
Book
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Five steps of outcome-based planning and evaluation for public libraries

Gross, Melissa, author. ;Mediavilla, Cindy, 1953- author.

Chicago : ALA Editions, an imprint of the American Library Association 2016

Online access

6
People come first : user-centered academic library service
Material Type:
Book
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People come first : user-centered academic library service

Montanelli, Dale S.

Chicago : Association of College and Research Libraries 1999

Available at Central Connecticut State University  Stack Level 6  (Z674 A75 no.53 )()

7
How libraries and librarians help a guide to identifying user-centered outcomes
Material Type:
Book
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How libraries and librarians help a guide to identifying user-centered outcomes

Durrance, Joan C. ;Fisher, Karen E., 1966-

Chicago : American Library Association 2005

Online access

8
Transforming libraries, building communities the community-centered library
Material Type:
Book
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Transforming libraries, building communities the community-centered library

Edwards, Julie Biando. ;Robinson, Melissa S., 1983-

Lanham, MD : Scarecrow Press 2013

Online access

9
Twenty-first century access services : on the frontline of academic librarianship
Material Type:
Book
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Twenty-first century access services : on the frontline of academic librarianship

Krasulski, Michael J., Jr., editor.

Chicago, IL : Association of College and Research Libraries 2013

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10
Managing Facilities for Results Optimizing Space for Services
Material Type:
Book
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Managing Facilities for Results Optimizing Space for Services

Bryan, Cheryl. ;Public Library Association Content Provider

Chicago : ALA Editions 2007

Online access

11
The quality infrastructure : measuring, analyzing, and improving library services
Material Type:
Book
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The quality infrastructure : measuring, analyzing, and improving library services

Murphy, Sarah Anne, editor.

Chicago, Illinois : American Library Association 2014

Online access

12
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem
Material Type:
Book
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Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem

Sarkodie-Mensah, Kwasi.

New York : Routledge 2013

Online access

13
Demonstrating results using outcome measurement in your library
Material Type:
Book
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Demonstrating results using outcome measurement in your library

Rubin, Rhea Joyce. ;Public Library Association.

Chicago : American Library Association c2006

Online access

14
Creating the customer-driven academic library
Material Type:
Book
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Creating the customer-driven academic library

Woodward, Jeannette A.

Chicago : American Library Association 2009

Online access. The library also has physical copies.

15
Getting started with evaluation
Material Type:
Book
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Getting started with evaluation

Hernon, Peter, author. ;Dugan, Robert E., 1952- author.

Chicago, Illinois : ALA Editions 2014

Online access

16
Using mobile technology to deliver library services a handbook
Material Type:
Book
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Using mobile technology to deliver library services a handbook

Walsh, Andrew (Andrew P.)

London : Facet 2012

Online access

17
Equity and excellence in the public library why ignorance is not our heritage
Material Type:
Book
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Equity and excellence in the public library why ignorance is not our heritage

Usherwood, Bob.

Aldershot, England ; Burlington, VT : Ashgate Pub. c2007

Online access

18
How to give your users the LIS services they want
Material Type:
Book
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How to give your users the LIS services they want

Pantry, Sheila. ;Griffiths, Peter, 1948 Feb. 14-

London : Facet 2009

Online access

19
Creating the customer-driven library building on the bookstore model
Material Type:
Book
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Creating the customer-driven library building on the bookstore model

Woodward, Jeannette A.

Chicago : American Library Association 2005

Online access

20
The purpose-based library : finding your path to survival, success, and growth
Material Type:
Book
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The purpose-based library : finding your path to survival, success, and growth

Huber, John J., 1958- author. ;Potter, Steven V., editor.

Chicago, Illinois : Neal-Schuman 2015

Online access

Results 1 - 20 of 767  for Central Connecticut State University

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